Our Services
Discover a full spectrum of tech services designed to elevate your business and simplify your life.
From proactive tech support and custom programming to web development and hosting solutions, we have the expertise to meet all your IT needs.
OVERVIEW OF OUR SERVICES
services overview
Tech Support
Receive prompt and reliable tech support tailored to your needs. Our expert team is here to resolve issues quickly, ensuring your technology runs smoothly.
Web Development
Transform your online presence with our custom web development solutions. We create user-friendly, responsive websites that engage visitors and drive results.
Custom Programming
Streamline your processes with programming services designed for your unique requirements. Enhance efficiency and reduce repetitive manual tasks.
Web Hosting
Enjoy fast, secure, and reliable web hosting services with 99.9% uptime. Our hosting solutions come with exceptional support to keep your site running flawlessly.
Email Hosting
Professional email hosting to enhance your business communications. Get reliable service with custom domains and top-tier security features.
SEO Services
Improve your online visibility with our expert SEO services. We help you rank higher in search engines, attracting more traffic to your site.
Why Choose NERDS NEAR YOU?
At Nerds Near You, we’re dedicated to delivering exceptional value to both small businesses and individual clients. Here’s what sets us apart:
- 🌐Local Expertise: Our solutions are tailored to meet the specific needs of local businesses and communities.
- 💰Affordable Services: High-quality tech support and solutions at prices that make sense for small businesses and individuals.
- 🛠️Comprehensive Support: From remote tech support to custom programming and automation, we offer a range of services to meet your unique challenges.
- 📊Transparent Pricing: No hidden costs—just clear, upfront pricing for every service.
- 🤝Personalized Attention: We take the time to understand your needs and deliver customized solutions to fit them.
- ⚙️Cutting-Edge Technology: Leveraging the latest tech to optimize your workflows, secure your data, and automate processes for efficiency.
SERVICE DETAILS
EXPLORE OUR SERVICES
Tech Support
Remote, On-Site and Monthly Package Options.
At Nerds Near You, we provide a comprehensive range of tech support options delivered by our local tech experts. Whether it’s troubleshooting equipment at home or addressing issues in the office, we’re here to help!
Our Services Include:
- Custom PC Builds: Need assistance in building a new PC or selecting the right one? We’ve got you covered.
- Personalized Training: Want to learn more about IT or the technology you use? Ask us about our one-on-one training sessions or group workshops.
- Network & Internet: Having issues setting up a router or mobile not connecting, or videos not loading, need or having issues with emails not sending. We can help with it all.
- Expertise You Can Trust: With over 20 years of experience in the IT industry, our knowledgeable team is ready to assist you with any tech challenges.
- Everything Tech: From helping with gaming issues your kids are facing to managing servers and POS software, including EFTPOS and printers, we can address it all.
Let us take the tech headache off your hands!
Ad-hoc / Hourly Tech Support
If you don’t need regular tech support, this option is for you.
We provide multiple options with LiveChat during business hours and after-hours support (surcharges apply for After Hours).
On-site bookings can be made, or we can organize a Remote Desktop session where most issues can be fixed remotely by one of our expert staff. Remote Desktop sessions start at $49 per hour, and On-Site from $79 per hour.
Family Tech Support Plans
Our Family Plans offer 4 hours of dedicated tech support or training each month for just $119.
Whether it’s troubleshooting devices, setting up new technology, or providing one-on-one training sessions, we’re here to make technology work for you.
Enjoy peace of mind knowing you have a local expert just a call away!
Small Business Tech Support Plans
Designed for small businesses, our Small Business Plans provide priority support and after-hours service, starting from $199 per month.
With our dedicated team, you’ll receive timely assistance, ensuring your business operations run smoothly and efficiently, day or night.
Let us handle your tech needs so you can focus on growing your business!
Web development services
Custom Websites, E-commerce Solutions, and Maintenance Packages.
At Nerds Near You, we offer tailored web development solutions to bring your vision to life. Whether you need a simple website for your business or a robust e-commerce platform, our experienced team will deliver a solution that’s both functional and visually appealing.
Our Web Development Services Include:
- Simple Websites: Get a beautifully designed website to showcase your business, highlight services, or share your portfolio—all built with ease of use in mind.
- E-commerce Solutions: Expand your business online with a powerful, secure e-commerce site to showcase and sell your products effortlessly.
- Managed Hosting & Updates: Don’t want to worry about keeping your site up-to-date? We offer managed services to handle regular updates, backups, and site maintenance for optimal performance.
We pride ourselves on delivering high-quality, affordable solutions that help you establish a strong online presence and grow your business.
Brochure Websites: Starting from $399
A great solution for small businesses, freelancers, or individuals looking for a basic yet professional online presence.
We design clean, modern websites that are easy to navigate and optimized for search engines.
Perfect for showcasing your services, portfolio, or contact information.
E-commerce Solutions: Starting from $699
Launch your online store with our robust e-commerce solutions.
Whether you’re selling a few products or managing a large inventory, we can set up a secure and user-friendly platform tailored to your needs.
Includes payment integration, product management, and more to help drive online sales.
Managed Hosting & Site Maintenance: Starting from $49/month
Focus on your business while we handle the technical side of things.
Our managed hosting services include regular updates, security monitoring, backups, and performance optimization to keep your website running smoothly.
Ideal for those who want a worry-free solution for their web presence. We also offer custom packages which can include content updates and SEO services. We tailor a solution to your requirements.
CUSTOM PROGRAMMING & AUTOMATION Services
Transform Your Workflow with Tailored Software Solutions
We offer custom programming and automation solutions to help you streamline your business processes and make technology work for you. Whether you need a new software solution, automated workflows, or custom scripts to handle repetitive tasks, we can deliver solutions that save time and boost productivity.
Our Custom Programming & Automation Services Include:
- Custom Software Development: Tailored applications built to meet your unique business needs.
- Automation Scripts: Remove manual, repetitive tasks and reduce human error with powerful automation. Most common tasks can be turned into automatic scripts or programs in the modern day computing world.
- Database Management: Secure and efficient database solutions for managing and organizing your data.
- API Integrations: Seamlessly connect various software and systems for improved workflow and efficiency. Need your CRM to talk to your Accounting Software or your website, we can assist with the setup and troubleshooting of most integrations.
- Business Process Automation: Identify and automate key business processes to save time and resources.
Let us take the repetitive work and give it to the Technology & Equipment, leaving you more time!
Custom Software Development:
Need software specifically tailored to your business?
Our development team can build custom applications that cater to your exact requirements—be it a web-based tool, desktop application, or something more specialized.
Reach out to us to discuss your project.
Automation Solutions
Want to reduce the time spent on repetitive tasks?
Our automation services can streamline your daily operations, whether it’s automating data entry, scheduling reports, or managing customer follow-ups.
More and more of our daily business operations can be coded and programmed to be automatic and that allows more time for ‘humans’ to do the human tasks and leave the repetitive tasks to the Computers.
This will help and eliminate error and oversight by removing the human factor, which can lead to an increase in profit for your business. Humans can make mistakes, we are only human after all.
API Integrations
Enhance your business systems by connecting them through APIs.
We specialize in integrating third-party services, connecting different software platforms, and creating seamless workflows.
There is a software solution or product for just about every aspect and facet of business these days
The vast majority of cases they can all be integrated and talk to each other removing a lot of double handling and doubling up of data entry for you, saving your time and money.
Web Hosting services
Reliable Australian Based Hosting Solutions Tailored to Your Needs
We provide flexible and secure web hosting options designed to meet your needs, whether you’re launching a small personal website or managing multiple business sites. Tailored hosting packages for complex requirements like e-commerce, resource-heavy websites, and custom applications.
Our Web Hosting Solutions Include:
- cPanel Hosting: Easy-to-use control panel for managing your websites, emails, and more with full control and flexibility.
- WordPress Hosting: Optimized hosting environments built specifically for WordPress, ensuring speed and security.
- Managed Services: Leave the management of server configurations, updates, and security to us with our managed hosting plans.
- Migration Assistance: Seamless migration from your current provider, with minimal downtime and full support.
Our hosting services come with a range of free extras included – SSL, Daily Backups, Malware Protection. All hosted locally in Australia.
cPanel Hosting: starting from $7.50 per month
Our cPanel hosting offers a user-friendly interface to manage your websites, emails, and domains.
With powerful tools and full control, it’s ideal for tech-savvy users or businesses that need a versatile hosting solution.
Plenty of features bundled into one with our cPanel hosting, no limits on email accounts, add-on domains, SSL, DNS Zone Editing, WordPress Toolkit – all included.
WordPress Hosting: starting from $10 per month
Get your WordPress site up and running quickly with our WordPress-optimized hosting packages.
Enjoy fast loading times, enhanced security, and one-click installations—all configured specifically for WordPress websites.
Allowing you to edit and add content to your own website, without having to setup and configure all the ‘under the hood’ bits and pieces. We offer advice and support on site building and setup.
Custom Hosting Solutions: contact us to discuss pricing
Have unique hosting requirements? Need a lot of CPU or RAM or Hard Disk Space, we got you covered. Our custom hosting solutions are packed full of options.
Whether you need dedicated resources, increased security, or specialized configurations, we can provide a custom hosting solution that fits your needs.
Contact us to discuss your project.
Email Hosting: Reliable and Secure Emails
Simplify your communications with our tailored email hosting services, ensuring you never miss an important message.
At Nerds Near You, we offer reliable and efficient email hosting solutions that ensure seamless communication for your business. If you own your domain name, you’re already halfway to establishing a custom-branded email address that reinforces your brand identity. Don’t have a domain yet? No worries! We can assist you in selecting the perfect domain that suits your needs.
Our Email hosting services include:
- Custom Domain Email Addresses: Enhance your brand’s credibility with personalized email addresses (e.g., yourname@yourdomain.com).
- SpamExperts Protection: Advanced security features to keep your inbox safe.
- Easy Setup and Feature Packed: Quick onboarding and user-friendly control panel, ActiveSync and CalDAV available.
- Free IMAP Migration: Need to bring your emails over from another provider, we are happy to help with that.
- User-Friendly: Access your emails easily with our intuitive webmail or add your mailbox to your device.
Let us help you elevate your email communications and enhance your professionalism in the digital world.
Standard Email Hosting Plans: starting from $5 per month
Looking for a reliable and affordable email hosting solution?
Our Standard Email Hosting Plans start at just $5 per month and provide you with a professional email address that enhances your brand image.
Enjoy essential features like spam filtering and secure access, ensuring your communications are efficient and secure. Whether you’re a small business or an individual, we’ve got the right solution to meet your needs!”
Business Email Hosting Plans: starting from $8.50 per month
Take your email communication to the next level with our Business Email Hosting Plans, starting at $8.50 per month.
Tailored for businesses, these plans include advanced features like domain-wide administration and enhanced security.
Ensure your team stays connected and productive with reliable support and features that grow with your business.
Experience seamless email management that keeps your communications professional.
M365 Email Solutions: we offer Microsoft 365 subscriptions
Unlock the full potential of productivity with our Microsoft 365 Email Solutions.
We offer Microsoft 365 subscriptions that integrate email hosting with powerful tools like Word, Excel, and Teams, providing a comprehensive solution for your business needs.
Whether you’re collaborating remotely or managing projects, our M365 plans enable you to work smarter and more efficiently.
Reach out to us to explore how our Microsoft 365 solutions can elevate your team’s performance!
SEO Services & reporting
Drive Traffic, Boost Visibility, and Enhance Engagement
At Nerds Near You, we offer specialized SEO services designed to help your business climb search engine rankings and attract more customers. Our team of SEO experts employs proven strategies tailored to your unique business needs, ensuring your online presence is optimized for success.
Our SEO Services Include:
- Keyword Research: In-depth analysis to identify the best keywords for your niche, ensuring you attract the right audience.
- On-Page Optimization: Comprehensive adjustments to your website’s content and structure for better search engine visibility.
- Performance Tracking: Regular reporting and analysis to monitor your progress and adjust strategies as needed.
Let us help you navigate the complexities of digital marketing!
SEO Audit Services
Need a comprehensive evaluation of your current online presence?
Our SEO Audit Services provide a detailed analysis of your website’s strengths and weaknesses, identifying areas for improvement.
We’ll assess your on-page and off-page factors, ensuring your strategy is aligned with best practices.
Let us help you uncover opportunities to enhance your visibility!
Local SEO Strategies
Want to attract more local customers?
Our Local SEO Strategies are tailored to help businesses stand out in local searches.
We optimize your Google My Business profile, enhance local listings, and implement location-based keywords to ensure you reach your target audience effectively.
With our help, you can drive more foot traffic to your store or service area!
Content Marketing & SEO
Engage your audience with powerful content that ranks!
Our Content Marketing & SEO services focus on creating valuable, optimized content that attracts and retains customers.
From blog posts to web copy, we ensure your content is strategically crafted to meet both user intent and search engine requirements.
Work with us to build a strong online presence through effective content marketing!
PRICING AND PACKAGES
PRICING OVERVIEW
| Product | Starting Price | Benefits & Features | Link |
|---|---|---|---|
| Ad-hoc Tech Support | $49 per hour for Remote Support | No lock-in contract, pay only when you need it | Get Immediate Help |
| Family Tech Support Plan | $119 per month | 4 hours of support per month, training, setup or general tech advice available. | Explore Family Plan |
| Small Business Tech Support Plan | $199 per month | Priority Support, after-hours support, and 10 hours a month of support included. | Request a Business Consultation |
| Website Development - Essential Site | $499 | Custom designs, responsive layouts, tailored solutions. | Get Started on Your Website |
| Website Development - E-Commerce Site | $1099 | Comprehensive web solutions including e-commerce features and basic SEO, logo and branding help. | Explore Advanced Features |
| Email Hosting | $5 per month | Professional domain-based emails with secure access. SpamExperts Filter included. | Get Started with Professional Email |
| Email Hosting - M365 Subscription | $12 per month | Leverage the power of Microsoft 365 for business email, collaboration, and productivity. | Upgrade to M365 |
| Custom Programming | $50 per hour | Tailored software solutions to meet your business needs. We can create a solution that fits your needs. | Start Your Custom Build |
| Automation Scripting / Coding Services | $50 per hour or per project basis depending on size and scope, starting at $150 | From data entry automation to scheduled tasks, our scripts help you work smarter, not harder | See How To Optimize with Automation |
| Domain Purchases and DNS Hosting | $15 per year | Secure and reliable domain registration with full DNS management. | Get Your Domain Today |
| SEO Services | $200 for basic optimisation, monthly options available. | Keyword optimization, monthly reports, and strategy. | Improve Your Rankings |
| Web Hosting - cPanel & WordPress Hosting Options | $10 per month | Secure hosting with cPanel and/or WordPress Options, SSL and Malware Protection included. 24/7 support. | Choose Your Hosting Plan |
| Monthly Managed Hosting Packages | $30 per month | Ongoing updates and maintenance. Including content update options. | Learn About Managed Hosting |
FAQS ABOUT OUR SERVICES
FAQS ABOUT OUR SERVICES
Custom Programming (2)
Yes, we offer coding and scripting support to help you with custom solutions, troubleshoot issues, or automate tasks for your business.
We support a wide range of programming languages, including HTML, CSS, JavaScript, PHP, and Python. If you have specific needs, feel free to ask our team for assistance.
Website Development (2)
Our process includes an initial consultation, planning, design mockups, development, testing, and final launch, followed by ongoing support.
Absolutely! We encourage client feedback at every stage to ensure the final product meets your expectations.
SEO Services (4)
Yes, we provide comprehensive SEO audits that analyze your website’s performance and identify areas for improvement.
SEO is a long-term strategy; while some changes can yield quick results, significant improvements typically take 3 to 6 months.
SEO (Search Engine Optimization) is the practice of optimizing your website to rank higher in search engine results, improving visibility and attracting organic traffic.
Our SEO strategies include keyword research, on-page optimization, content creation, link building, and technical SEO improvements.
Web Hosting (4)
Regular backups can be managed through your hosting control panel or via a backup plugin. We recommend scheduling automatic backups to ensure your data is safe.
If you have cPanel Hosting with us, you will have Acronis backup, a guide on using that can be found “here”
Consider factors like your website size, expected traffic, budget, and specific needs (e.g., e-commerce, blogging) when choosing a hosting plan. We recommend starting with our Basic Hosting Plans for smaller websites.
If you would rather some help with deciding, feel free to contact us or ring us and we can assist you.
Web hosting is a service that allows you to store your website’s files on a server, making it accessible on the internet. Without hosting, your website cannot be viewed by visitors.
We offer various hosting options, including cPanel Hosting, WordPress Hosting, and Monthly Managed Hosting. Our range of services allows us to meet different needs and budgets.
Email Hosting (5)
Migrating to Microsoft 365 Mail can be done through various methods, including using the Migration Wizard, third-party tools, or a manual setup for small accounts. Our team can assist you with choosing the right migration strategy based on your current email provider and the volume of data to be transferred.
We provide assistance with email migration to ensure a smooth transition from your previous email host.
Our email hosting includes custom domain email addresses, spam filtering, security features, and user-friendly management tools.
Webmail and the ability to add the Mailbox to your existing Gmail or Outlook program also included.
Microsoft 365 Mail is part of the Microsoft 365 suite, providing cloud-based email and calendaring services through Outlook. It includes features such as advanced security, spam filtering, and the ability to access email from any device connected to the internet.
Microsoft 365 Mail includes robust security features such as multi-factor authentication, advanced threat protection, and data loss prevention policies. These features help safeguard your emails against unauthorized access and cyber threats, ensuring the integrity of your communications.
Tech Support (8)
Yes, on-site support incurs a hire fee or $79 per hour due to the Technician allowing for travel time. We push customers to Remote Support where possible as it is normally much quicker turn around, cheaper, and free to use the Remote Desktop Software we use.
You can reach our technical support team through our help desk, live chat, or by submitting a support ticket. We are here to assist you 24/7.
Simply contact us to schedule a session. We’ll provide instructions for downloading the necessary software to facilitate remote access.
You can schedule an appointment through our website via one of the Quote / Enquiry Forms, or by calling our support team.
Yes, our technicians follow strict protocols to ensure your data privacy and security during the session.
Remote tech support allows technicians to access your computer or device over the internet to diagnose and resolve issues without needing to be physically present.
First, check your internet connection and try accessing other websites. If your site is still down, contact our support team for assistance, and we’ll investigate the issue.
We can assist with software installations, troubleshooting, virus removal, and system optimizations, among other issues.
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